How much commission do I get?
You receive 40% commission on the car profit of completed bookings. Car profit is the money that is left to share once suppliers and other fees have been paid.
How do I know the commission for each booking?
Commission varies on many factors such as location, season, duration of rental, car type etc. The amount of commission is emailed to you on each booking notification and is also available to view in the Partner Centre.
Why is the commission amount zero on a booking?
Very occasionally, there may be a supplier availability problem or a customer issue on a booking. In these cases, we may need to provide a car to the customer at a higher price which means there is no commission for us to share with you. We may be making a loss on the booking but we never pass on these additional costs to our partners, so this is why a commission level may be zero.
Can I earn a higher commission level?
We currently offer a standard commission level of 40% only.
Comments
2 comments
Hi, please I need an serious costumer service help. My ticket #162478 is open since two months.
At the moment I had send a lot of answers and about the last one your costumer service took 32 days to reply.
I gave my bank statement. I opened my bank life to your staff and i got nothing.
I never had recieve any opened comissions and your costumer service do not let this issue as serious it as.
Payment issues between partners is very important.
Please I need assistance.
Before you close this topic for comments as well you did it with all other topics.
Here is my suggestion: As long as your customer service does not seek to solve problems rather than increase them, your customers will never be satisfied. And as you did closing the topics soon you will no longer have spaces to close or end the service.
I reopened my ticket and I am still being treated as a dispensable customer.
Is sad to say this but we were entering the third month without consistent care and following a path that increases the problem.
At this time, a review of your customer service processes is urgently required.
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